What Our Customers Said | Carshalton | Surrey | Woldingham | Dulwich
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Testimonials


February 2021 

Fitters were excellent, my parents were really happy with all aspects of the installation, are delighted with the door and window, and also with the way the fitters were so courteous and polite – Mr D

Our window fitters arrived promptly at 8.00 am, they were polite and courteous and respected the fact that my husband, my daughter and myself were all working from home. The installation was quick and efficient with minimal mess. I would most definitely recommend and use them for any further work in the future – Mrs C


April 2021

The entire journey from our initial enquiry to installation has been faultless. No pressure, just honest advice and superb service. The finished result looks fantastic, very pleased. The unsung heroes are the people that do the installations, the guys were great, they really worked hard, were on time each morning, mindful of noise, and no mess whatsoever. Strongly recommend – Mrs C


May 2021

Windows are top quality and the fitters were very professional and respectful. Everything was completed according to plan despite the weather conditions. Elwyns are an excellent company and can be fully trusted – Mrs F


July 2021

Very professional. Friendly people. Job done as quoted – Mr C

Very good service from salesman to admin to surveyor to fitters. Didnt choose anything fancy as just live in a flat but the window frames do look really stylish. We did need to have some minor issues tweaked after installation but everyone was really helpful and quick to sort these out. Price was decent and all relevant documentation came through quickly before and after installation – Mrs W


August 2021

The fitters were very professional and polite. The work was carried out to a very good standard – Miss T

Work was done very professionally, but we were unhappy about the fitting of the internal shelf. However, the fitter returned and replaced the shelf with no questions asked. We were totally satisfied with the final fitting – Mr P


September 2021

Excellent service, everything went according to plan and we are very pleased with our new front door – Mr D

From beginning to end of the project, Elwyns were professional in their approach. They provided a good quote, were efficient, helpful & responsive at all times, giving thoughtful advice to queries. At the same time they liaised directly with the stained glass panel makers, so that measurements & installation were co-ordinated. As a result I have got some beautiful, well fitted windows. I would recommend Elwyns to anyone – Mrs S


June 2020

Very pleased of the great quality of the work carried out & with the finishing of the work – Mrs & Mrs J

Competitive price, nice unpushy sales person, everyone seemed honest & friendly. Very nice fitters, in a good mood, helpful & hardworking. Very Impressed! – Mrs H


July 2020

We were impressed with the quality of the product, it was a good job very pleased – Mr & Mrs S

All our windows & doors are Elwyns, all very efficient – Mr A

We liked the product & design consultant was very helpful. The work was carried out very efficiently, very happy with product & workmanship, fitters were very polite – Mr & Mrs B

Happy with it! Youve done a lovely job as expected, thank you – Mr & Mrs J


August 2020

Very pleased with the product & the smooth installation. Everything has been carried out to our total satisfaction. Staff were good at communicating & explaining everything to us Excellent job, thank you – Mr & Mrs B

Have Can do attitude, (others werent interested in helping) am delighted – Mrs M

Can I say what a great job the guys did today. Not only did they do a great job but they were friendly too. A fantastic service – Mr C

Recommendation, fantastic job, am really pleased – Mrs S

Great product & service, very impressed by the guys, many thanks – Mr & Mrs B


September 2020

Quality & professional installers, very pleased – Mr & Mrs J

Very happy with previous installations, very pleased – Mr & Mrs L

Saw shop in Carshalton, been around for many years, other people in our road had windows replaced by Elwyns. Fitters worked very hard to complete the work in 2 days – Mr & Mrs W


November 2019

‘We did not feel pressurised & quote was competitive’ – Mr & Mrs Daly

‘Good quality for a historic house, fitters were very good’ – Mr & Mrs Hellewell

‘I was able to talk to friendly humans & did not have to use the internet. Work was clearly done properly & finished off to a v good standard’ – Miss Phillips

‘Fitter worked very conscientiously & was unfailing polite & courteous’ – Mrs Smith

‘Recommended, quality, pleased with doors, thank you’ – Mr & Mrs Gordon

‘Fitters were courteous, worked hard & discussed what was happening & followed the room order I requested & helped remove bits I was unable to. They were very professional & easy to have in the house’ – Mrs Alexander

‘V Happy with the presentation given by Design Consultant. Everything was all I had hoped for/expected’ – Mr Clarke

‘I have used them before & we were happy with their work. We were quite happy with the fitters & the way the work was carried out’ – Mrs Shea

‘Able to supply the style of door we were wanting & friendly, informative service’ – Mr & Mrs Naxton


August 2019

‘Competitive price and craftsmanship and friendly staff. Excellent work, everything we had hoped for, in terms of preserving our stained glass windows within a very handsome door, a tribute to your craftspeople. The installation went very well, very tidy, neat & finished beautifully. Great quality, thank you so much, we’re so glad we chose you’ – Mr Britton

‘Quality, excellent workmanship’ – Mr & Mrs Lee

‘I was really pleased with the windows & the installation’ – Mrs Rix

‘Local, reliable, reputation good. Was completed in good time, efficient & tidy’ – Miss Ing

‘Very satisfied, great job, thank you’ – Mr & Mrs Fawcett


July 2019

‘Fitters were keen to ensure job was completed to a high standard. They also ensured fittings were in correct places. I was contacted prior to install to check time of arrival was satisfactory. Sales person took time to discuss requirements so I was happy with my order’ – Ms Stone

‘Recommended, very pleased, polite workers’ – Mrs Doran

‘Like to support local business, we found all members of your team to be very polite, knowledgeable & skilled in your profession. Thank you for an excellent job done’ – Mr & Mrs Gower

Two very nice young men carried out the job, very easy to get on with & worked around us if necessary’ – Mr & Mrs Winterton

Thanks to Mrs N who said ‘Helpful & efficient, understood the needs, good price, all done very professionally’

Thanks to Mr & Mrs H who said ‘We have used Elwyns for over 30 years, having originally been recommended. Fitter was very pleasant, did a really good job’

Thanks to Mr & Mrs T who said ‘Only to say how splendid our canopy looks, how courteous the fitters were, how very clean & tidy they both were. A superb job from a well established company with excellent work ethics, we would not hesitate to use again’

Thank you to Mr H who said ‘Previously used, really like the quality of products & service. Efficiently carried out by a very polite fitter, many thanks’

Thanks to Mrs D who said ‘I was very pleased & satisfied with the work & the workmen’

Thanks to Mr & Mrs K who said ‘Quality in every dept, true professionals’


April 2019

Thanks to Mrs D who said ‘Fantastic service. Clear quote and summary of the different options. Timely fitters. Happy to leave them in the house whilst we went out. Would definitely recommend’


February 2019

Thanks to Mrs H who said ‘I was specific about what I wanted and they delivered. Arrived on time, tidy and did a good job’

Thanks to Mr B who said ‘Established firm with good reputation, very tidy, efficient & courteous’

Thanks to Mrs T who said ‘Excellent job, exceeded my expectations. The fitters were on time, polite and cleaned up very well after. A well established company with good old fashioned work ethics. I would not hesitate to use them again’.


Patio, Garage & Front Doors, Soffit, Fascia & Awning

“All the work was carried out to the highest standard with minimum fuss. The fitters were extremely helpful & pleasant, I cannot praise them enough. Very many thanks to a great team at Elwyns Windows ltd.”

Mrs Edmonds


3 Windows

“We’re extremely pleased with the work carried out, the fitters didn’t leave any mess whatsoever which was brilliant. The finish is excellent inside & out, the process from start to finish was very professional indeed.”

Mr & Mrs Wright


6 Windows

“Liked the product & helpful staff, fitters were efficient, pleasant & tidy.”

Mrs Wallace


Back door & Knock out

“Visited showroom, impressed with product. Lovely guys, good communication, good attention to detail, Absolutely Delighted! Would thoroughly recommend your company at every stage, thank you.”

Ms Burrows–Peakin


Front Door & Window

“From the moment we walked in the showroom to the moment the work was completed we received excellent service. All completed with friendliness, politeness and to a high standard”

Mr Bernhard-Grout

October 2020 

Elwyns were reliable and kept me up to date on developments given the Covid 19 situation I am pleased with the work – Mrs P

Used before & very happy with product & service. Covid 19 related social distancing observed in accordance with guidance in place at that time – Mr & Mrs F

I cannot speak highly enough of the fitter & his work. He was here at 8.15 both days & worked almost nonstop until after 6pm. He is a perfectionist & we are extremely pleased with the result. Attention to every tiny detail was superb. It was a pleasure to witness someone taking such care & pride over his work – Mrs S

November 2020

Second time to use Elwyns. Perfect job from estimate to completion. Great work nice people – Mr S

Exceptional service from start to completion of job. I would recommend this company – Mrs M

Usual high standard of workmanship, tidiness, and politeness with the added complication of social distancing which the installers stuck to at all times. This is not the first time I have used Elwyns and although everything is now done, I would have no hesitation in using them again should the need arise – Mr F


December 2020

Excellent service from quote through to installation and follow-up. Would not hesitate to recommend if you want a new wooden front door – Mr C

Just a quick note to thank you for your time patience & all the team’s hard work. Installers are a great team & have done a superb job. The windows themselves are beautifully made & we are very pleased – Mr & Mrs P


January 2020

Great service, friendly, approachable, reasonable price for work. Door was fitted earlier than estimated, good quality job – Miss C

The work was carried out to my complete satisfaction – Mr F

Professional and friendly service – Mrs H

Satisfied with the service, very satisfied with the fitting teams work – Ms L


February 2020

Satisfied with previous works. A good job – Mr & Mrs G

Recommendation, design consultant gave informative help, installers were very polite & worked quickly & efficiently as a team. They were excellent!! – Mrs P


March 2020

Lovely to deal with and very clear intentions and options – Mrs S

I appreciate the time taken to ensure that I got the windows I wanted to my precise specification. It is not an insignificant expense so it was really important to me that there were no hiccups, you delivered! – Miss H

I was really impressed with every aspect of the service from initial meetings through to installation. Everything was on time, fitters were polite & there was minimum disruption, mess etc Windows & doors look great & I already recommended you to others, thank you – Miss A


April 2020

Elwyns also did the windows for next door, no pressure sales, the fitter did a great job – Mr & Mrs B

We are very pleased with your services at every level, Brian for his creativity, Barry for his thoroughness & Nick for his hard work & quality of work – Mr & Mrs L

Recommended by a friend, excellent work. The door numbers were not supplied but on completion & after a phone call the installation Manager came out within an hour to install. Very satisfied – Mr & Mrs W


December 2019

Appreciated that fitter said that he was there to ‘make you happy’ when doing the installation. Overall we were extremely pleased with the level of customer service’ – Mr & Mrs W

Prompt arrival on planned date. Very pleased with the quality of the product and the workmanship. Highly recommend this supplier – Mr N

Fitter worked well & quickly, very satisfied with the result – Mrs M

Good range of options. Courteous & proficient – Mr & Mrs B

Liked the product, v good recommendation. Staff were very helpful & responsive & our builder said installers were great – Mr & Mrs W

Liked the quality of the doors in the showroom & the way the Design Consultant dealt with our enquiry. The fitters were 2 of the best tradesmen we have had in our house, they were excellent – Mr & Mrs D

Two very nice young men installed your products, they were industrious & polite. A credit to your company – Mr & Mrs M

I had used Elwyns before & very satisfied with service. The two fitters were extremely polite & careful with everything. I am extremely satisfied with the work & will use you again when required – Mr & Mrs S


October 2019

Very professional job and would have no hesitation in recommending this company. All employees are very helpful – Mr J Drew

Delighted with my door. Excellent fitted my designer Karen was very helpful highly recommend – Mrs Carver

We have used Elwyns before on another installation. They have always acted professionally. The price was great. Wouldn’t go anywhere else – Mr Westcott

‘Used Elwyns because of the professionalism of the sales person, also the previous excellent work. The fitter carried out the work with professionalism. Tidy & polite at all times, it shows that he is proud of the job he does’ – Mr & Mrs Gomes

‘Have used them before & was impressed. Excellent workmanship’ – Mrs Burnett

‘We were very pleased with the way in which the job was undertaken. Your operatives were most helpful, pleasant & worked well together’ – Mr & Mrs Drew


September 2019  

‘The work was done in the stated time & in a very professional manner’ – Mrs McNeil

‘Design consultant was an enthusiastic & likeable person. Very satisfied with the installer’ – Mr & Mrs Sprake

‘We are extremely pleased with the courtesy & workmanship provided & would thoroughly recommend Elwyns. The porch was exactly as we wanted it & fitter worked like a trojan’ – Mrs Higham

‘I’m impressed and would definitely use you again’ – Mr Kretsis

‘Local family business, good quote, nice staff. Fitters were very nice people, always polite, tidy & helpful. They worked well as a team & I would have no hesitation in recommending them to others. I am very pleased with the result’ – Ms Harper

‘Price was right, people we saw were very nice & helpful, liked what we saw in showroom & advice given. Excellent service, good fitters, very clean job would recommend’ – Mr & Mrs Baille

‘Excellent work, everything we had hoped for in terms of preserving our stained glass windows within a very handsome door a tribute to your craftspeople. Installation went very well, very tidy, neat & finished beautifully. Great quality we’re so glad we chose you’ – Mr Britton

‘Great attention to detail, excellent craftsmanship, very tidy, calmly & carefully installed, we are very pleased with this company & would employ them again for any windows or doors, Strongly recommended’ – Ms Alf

‘The whole experience from start to finish was excellent. Over the moon with the end result, thank you’ – Mrs Hall

‘Very satisfied with the fitter & the quality of his work’ – Mr & Mrs Wheeller

‘Local company, very reliable, excellent as usual’ – Mr & Mrs Simpson


June 2019

Thanks to Mrs S who said ‘Helpful & informative & I was really pleased with the quote. Really pleased with the windows, fitting & finish is great’

Thanks to Mr & Mrs B who said ‘The work undertaken by Elwyns was complete on time & budget, when we require any other work around our house we will be contacting Elwyns again’

Thanks to Mr & Mrs T who said ‘Pleased with the workmanship & finished result, the fitter was courteous, covered our carpets, left clean & tidy & work was satisfactory’

Thanks to Mr L who said ‘The Designer came up with good ideas for the windows. The Installer worked very hard & left the place clean & tidy’

Thanks to Mrs N who said ‘Excellent job, efficient & competent installation’


March 2019

Thanks to Ms W who said ‘Nice shop, salesman patient, thorough & extremely helpful with initial design decisions, full range of possibilities explained, home visit helpful. Very smooth installation – expert, careful, quickly, friendly. All communication by phone & on paper was clear, thorough & timely as well as courteous & friendly. An excellent company, very pleased with the result’

Thanks to Mr M who said ‘The work was completed efficiently and to a good standard’

Thanks to Mrs T who said ‘Very friendly, didn’t feel pressured, very happy with everything’


January 2019

Thanks to Mr & Mrs T who said ‘Management/office staff & installers were all to be commended. Thank you’

Thanks to Miss A who said ‘Very happy, door & window looks great’

Thanks to Mr P who said ‘Of all the people who’ve done jobs for us over the last 27 years, Elwyns were the cleanest, least messy, neatest & tidiest. They left our kitchen cleaner than they found it!! Excellent chaps’


Window, Front Door & Brickwork

“Fitters Rob & Jamie were extremely polite & helpful whenever I asked questions. They left the house in immaculate condition & their execution of the installation looks amazing. Because of them I will be definitely recommending Elwyns.”

Mr Kelly


Conservatory & Durabase

“Brian was very professional & knowledgeable, Pete & Josh very, very good & highly pleasant. Excellent & very efficient team”

Mr Tozer


Front door Combi

“Work was carried out to a very high standard, everything was left very clean & tidy. The company is very professional, knowledgeable & helpful with good quality products.”

Mrs Gougay


Bay Windows

“Competitive quote, good quality products, sales people helpful but not pushy, fitters were very professional, helpful, polite & left place tidy. Overall very happy with way work was completed & the quality of windows, thank you.”

Mrs Fenwick


Conservatory

“Very good, polite, dedicated workmen. Everything was done according to plan.”

Mrs Waugh


Windows, Back & French doors 

“Excellent service and product, no hesitation in recommending to others”

Miss Tsung 


Windows, Back & French doors

“Excellent service and product, no hesitation in recommending to others”

Miss Tsung


Front door

“Good price, helpful staff, fitters just excellent. Brilliant job can’t thank them enough, will most certainly recommend your company again, thank you!”

Mr Barnard


Front Door

“We are very pleased with it and your engineers did a thoroughly professional job. We have already recommended your company and will continue to recommend you to other friends”

Mrs Mitchelmore


Front bays & front windows

“Good customer service plus great products. Great job & great guys.”

Mr & Mrs Wright


Stable door

“Through Recommendation. The work carried out was to a very high standard and I would not hesitate to recomed the team.”

Mr & Mrs Brignall


Patio door & kitchen Window

“Like to use local business if possible. The 2 units appear to have been fitted to a very high standard lets see how they respond to the elements”

Nrs Husband


5 Windows & 1 door

“Prompt responses, seemed professional, had an office base, easier to deal with than one man bands you have to leave msgs for on mobiles! Very pleased would recommend to others.”

Miss Payne


5 Box sash, bathroom, bedroom, french doors

“Used before. Very happy with work & service.”

M Koster


Three windows

“The preferred firm used by my block of flats. Great workmanship, very efficient, very happy with the work.”

T Tizard-Varcoe


Front door, bathroom & bedroom windows

“Only company which did not try to rip me off. I really liked the e-mailed quote which is final & your best price, Karen was A+. I really liked Barry’s quiet efficiency A+. Rich & Steve are superstars & true professionals, all round top job.”

T Bayliss


2 Bay windows & 1 small window

“Recommended by George, please convey our thanks. We were delighted with your service thank you.”

Mr & Mrs Hoath


Three windows

“Local known company. Just as good as anyone else, if not better. No mess or fuss, no complaints.”

M Norrington


Lounge door & side panel, front door & side panel

“The fitters were very polite”

D Stainbank


Porch

“Good recommendation & observed other installations”

D Bentley


Bathroom, bedroom, hall, stair, kitchen windows

“The whole house has been done by Peter & Josh & I am pleaed with all work &will recommned you to other people”

G James


9 Box sash

“They gave a competitive quote & were willing to work around me on timing. It was appreciated that theyd thoguht through the order of rooms being doen given that Im self employed & would therefore be around during parts of the day (I still had access to the kitchen for the most of the time they were here then they did those windows as quickly & efficiently as they could)”

Miss C L Holman


Windows, Front & French doors 

“Professional staff who knew products and what they were talking about, more flexible for French doors design than other companies – felt tailored approach. Very pleased with the workmanship and finish”

Mr & Mrs Salmons 


Composite front door

“Excellent workmanship, the team worked well together”

Ms Butler


House Full of Windows

“Thank you so much for putting all the windows in so wonderfully, we are really happy with them”

Mr & Mrs Younger


French doors & 2 windows

“Friendly, local, recommendationand price was reasonable. Very pleased overall, especially considering the poor conditions on the day. Only one item not fitted on day – door stays.”

Mr & Mrs J Jones


Front door

“Had seen a door of my brothers supplied by you. We are delighted with the door installation and the fitters have done a splendid job.”

Mr Toms


Front door & 2 windows

“Extremely efficient, mess free! Great care taken with existing decoration, take a pride in their work. Delighted with the result.”

P Smith


4 Windows & 1 door

“My brother & 2 friends have used Elwyns.”

D Bligh


2 bays, 9 windows, 3 doors

“Good products & excellent pre sale service from all staff. Rob & Jamie were excellent, answering all my questions, working non stop, asking if their radio could go on &behaving so professionally they have been trained extremely well. I would be happy to show prospective customers your work.”

F Barrett


18 Wood fix ali windows

“Percieved quality & meetings with surveyor. We are delighted with the double glazing provided by Elwyns & will recommend them when the opportunity arises. All those involved have contributed to the result we wished for.”

J Campbell


Patio door & casement

“The price was right for us. Both Jed & Barry were very helpful with their ideas. Both Steve & Stuart were friendly, professional & very courteous & efficient. They are a credit to the company & worth holding on to.”

S Gomes


Replaced front bay damaged by attempted break in

“Excellent windows good fitters. Very efficient, knew their work well, tidy, neat, no fuss.”

A Clark


1 Bay window: 1 Porch: 1 set of French Doors + 5 Flat windows

“Karen Jenning was so helpful & informative cant thank her enough, she’s why we chose your company. We are so pleased with the window, doors etc I came home from work to find windows in & all tidy, the team of fitters did a fast&very quick job considering it rained for the days they were here. Carry on the good work, will recommend you to others.”

T Scott


Whole house liniar slimsash, solidor front door, sliding patio door, kitchen door

“Friend knew of your company. Rich & Steve were very friendly, very efficient & discussed any problems with me & explained everything very well. The house was left clean & tidy each day. They asked permission to leave their radio on, leave tools in the house overnight & were very polite”

Mr & Mrs Gibson


14 Flat windows & 1 bay

“Good advice, quality of product, recommendation from Karen. We would like to thank Rob & Jamie for the excellent workmanship of the installation, tidyness & helpfullness – would recommend them to anyone”

D Joad